ChipMOS is serious about customer satisfaction. To guarantee this, we have established a number of systems to ensure that our products and services are the highest quality and the most reliable.
Quality System We believe that the high quality of our service is an essential factor in attracting and retaining leading international semiconductor companies as our customers. Our commitment is to deliver semiconductors to our customers that meet or exceed their specifications in a timely manner and at a competitive cost. The well-trained ChipMOS staff is constantly monitoring all testing and assembly processes in order to ensure the highest quality during the following stages:
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sales quality assurance;
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design quality assurance;
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supplier quality assurance;
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manufacturing quality assurance; and
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service quality assurance.
All of our facilities have been certified and meet the ISO/TS 16949 quality standards set by the International Automotive Sector Group, and the ISO 9001 quality standards.
Reliability System ChipMOS has established manufacturing quality control systems which are designed to maintain reliability and high production yields at our facilities. We employ the most advanced equipments for manufacturing quality and reliability control, including:
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temperature cycling testers, thermal shock testers, pressure cook testers, and highly accelerated stress testers for reliability analyses;
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scanning acoustic tomographs and scanning electron microscopes for physical failure analysis;
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semi-auto probers, curve tracers, and DC tester station for electrical failure analysis.
Sales and Customer Service System ChipMOS has a complete and prompt "sales and customer reaction" system in place to provide the best services to our customers in all aspects. In addition to our testing and assembly services, customers can access, via customer services, our technical capabilities, such as the package design, CAE package characterization, product reliability and failure analysis.
